Shipping policy
Shipping and Delivery Policy
At DesiDiya, we strive to deliver your orders safely and on time across India. This Shipping and Delivery Policy outlines how we process and ship orders placed on our website.
1. Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation. Once your order is processed, you will receive a confirmation email with tracking details.
2. Shipping Methods & Delivery Timeline
We ship across India through trusted courier partners. Estimated delivery timelines are as follows:
- Metro Cities (Delhi NCR, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, etc.): 3–5 business days
- Other Cities & Towns: 5–8 business days
- Remote / Rural Areas: 7–10 business days
Note: Delivery timelines are indicative and may vary due to unforeseen circumstances such as weather conditions, festivals, or courier partner delays.
3. Shipping Charges
We offer Free Shipping on all orders across India. There are no additional shipping charges at checkout.
4. Order Tracking
Once your order is shipped, you will receive an email and WhatsApp notification containing the courier partner name and tracking number. You can track your order in real-time using the link provided.
5. Delivery Areas
We currently ship to all serviceable pin codes across India. If your pin code is not serviceable, our team will contact you within 24 hours of order placement.
6. Delays and Force Majeure
DesiDiya shall not be held responsible for delays in delivery caused by factors beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, government restrictions, or courier partner issues. In such cases, we will keep you informed and work towards the earliest possible delivery.
7. Contact for Shipping Related Queries
For any questions regarding shipping, delivery status, or tracking, please reach out to us at:
Goranksh Private Limited (DesiDiya)
Email: info@desidiya.com
Phone: +91 8920511754
Phone: +91 7572888999